Terms of purchase


1. Terms of purchase

1.1. The Terms and Conditions regulate the legal relations that arise between TVIRON OÜ (reg. No. 14238455) and customers making purchases in the Tvrion e-boutique (www.tviron.eu).

1.2. In addition to these terms and conditions, the legal relations arising from the purchase of products via e-boutique are regulated by the legislation in force in the Republic of Estonia.

2. Prices and transport

2.1. The prices in the Tviron e-boutique are in euros and are valid at the time of purchase. Tviron OÜ has the right to change the prices if it proves necessary.

2.2. The cost of the courier service or parcel machine is added to the price of the products. If you wish to use another mode of transport, please send an e-mail with the relevant content: info@tviron.eu

2.3. We use our own resources or the services of the most suitable logistics company to transport the products. We transport products within the Republic of Estonia.

2.4. The delivery time for order fulfillment depends on the product, for more detailed information, please make a corresponding request by e-mail info@tviron.eu. Product delivery time is a maximum of 4 weeks.

2.5. Free shipping is available for orders from 1000 euros.

2.6. Payment for the order is made on the basis of an invoice.

3. Placing an order

3.1. Choose suitable products, add to cart and start ordering. You can place an order both by registering as a customer and without registration. You can pay for the order on the basis of an invoice. If you want to pay in another way, please contact us and we will find a suitable solution.

3.2. By placing an order, the customer confirms that he has read the purchase conditions of the Tvrion e-boutique.

3.3. The products belong to Tviron OÜ until the invoice is fully received in Tviron OÜ's current account.

3.4. A copy of the order confirmation will be sent to the e-mail entered by the customer when making the purchase.

3.5. Tvrion OÜ forwards the data necessary for making payments with the invoice submitted to the customer.

4. Product exchange and withdrawal

4.1. Upon receipt of the goods, the Customer undertakes to open the product packaging carefully, without damaging the packaging and products. If the customer has damaged the packaging due to negligence, ie the product packaging could be opened without damaging it, the seller has the right to demand compensation for the damage caused when returning the goods.

4.2. If upon receipt of the goods, the Customer discovers that the wrong or defective goods have been sent to him, he must immediately notify him in writing to the e-mail: info@tviron.eu

4.3. The seller is responsible for the goods purchased by the customer during its transportation. From the moment of receipt of the goods, the risk of damage or loss of the goods passes to the Customer.

4.4. The customer has the right to withdraw from the contract within 14 days, provided that the product is unused and in the original packaging. The direct costs related to the return are covered by the Customer.

4.5 The seller returns the money to the customer correctly and in accordance with the requirements within 14 working days at the latest.

5. Design and wholesale

5.1. Tviron OÜ is also engaged in wholesale and project sales of products. For more information, please send an information request with approximate quantities to info@tviron.eu

6. Problems with products

6.1. Products purchased from Tviron e-boutique are subject to all rights arising from the laws in force in the Republic of Estonia. In case you want to exchange or return the product due to incompatibility of the product, the product must be unused and in the original packaging, in case of incompatibility of the product, the costs of transporting the return of the product shall be borne by the customer. In case of unsuitable or problematic goods, please contact us.